Catering Policies: Seasons Catering & Special Events

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Catering Policies

DELIVERY: There is no charge for delivery to catered functions with staff. Delivery is available throughout Central and Eastern Kentucky. Prices vary according to the distance traveled and the time of day. Please call our catering office at 859-266-6661 for further details. Catering deliveries within Fayette County are as follows: $15.00 (over 20 guests), $25.00 (under 20 guests).

PICK UP ORDERS: A full dinner party with heating instructions, a picnic basket or box lunch, a celebration cake or one of our special menu dishes; our team of experts can assist with your request and have the order ready for pick up, at your convenience. In order to fulfill orders, please call ahead at least 48 hours to ensure availability.

EQUIPMENT RENTAL/TENTING: Whether you need chairs and tables for a small outdoor gathering, or a tent for an outside wedding reception, Seasons works with the area’s finest rental contractors and will be happy to assist with any rental details that your event may require.

LICENSING: Seasons Catering is a professional, fully licensed and insured corporation providing full service catering and alcoholic beverage service to the Commonwealth of Kentucky.

EVENT PLANNING: Our special event professionals will be delighted to provide assistance with all aspects of your function. We can assist with site selection, décor and menu planning, floral arrangements, elegant ice sculptures, entertainment, transportation, invitations as well as any other service to complete your special occasion.

EVENT SITES: Seasons has years of experience working with the area’s finest venue locations. As an approved caterer for most venues, we have the knowledge to design floor plans and other creative ideas to make your event unique.

FLORAL DESIGNS: Seasons Catering can create beautiful floral masterpieces or simple cocktail style arrangements for all of your floral needs.

SPECIALTY & WEDDING CAKES: We use the freshest ingredients when we prepare our specialty desserts and cakes. Call us to inquire about customized orders!

GUARANTEE POLICY: Seasons requires the lowest number expected for each function be submitted to our catering office no later than two weeks prior to the event. After this point, your guest count may only increase. A guaranteed guest count must be confirmed seven days prior to the event with all necessary paperwork concluded.

SALES TAX: Kentucky sales tax of 6% must be applied to all orders and catered functions. If your organization is tax-exempt, please notify our catering office by submitting your tax ID certificate. Fax this information to 859-268-6934, attention accounts payable.

DEPOSITS, BILLING & PAYMENTS: A 25% non-refundable deposit of the estimated catering total is required to reserve your date with Seasons Catering. All final payments (with the exception of bar beverages and overtime) must be received no later than 72 hours prior to the event. Bar beverage consumption (by the glass, not per bottle) and any overtime, if applicable, are due at the conclusion of the event via cash or check.

CANCELATION POLICY: We understand that things may not always work out as planned. In the event that arrangements must be cancelled, Seasons Catering offers ½ of your non-refundable deposit back to you 8 months or more from your event. You will receive ¼ of your deposit back if you have to cancel your event 6-7 months from your event date. If you cancel your event 4 months or less from your event date, we will retain the full non-refundable deposit amount.

LEFTOVER FOOD: We have insured that the food temperature and holding will be to the best possible standard during your event. Should there be more food than your guests consume, we may leave it for you upon request. However, we CANNOT be responsible for food conditions left for the client. A waiver release must be signed for this purpose.

STAFFING: Our catering staff are professional and fully trained to handle all of the necessary details, leaving you free to enjoy yourself and be a guest at your own party! Our associates are available for event set-up, replenishing or serving food, bartending, assisting with any guest’s needs and necessary clean up. Associates are for a maximum of five hours upon arrival at the event site. If overtime is necessary, additional charges will apply to your invoice.

CONSULTATION: We encourage you to call our corporate office to arrange for a complimentary consultation to discuss all the details for your upcoming event. We would love to offer you a tour of the Seasons Catering operation and introduce you to our team of associates. Seasons’ professional event planners are available Monday through Fridays beginning from 9:00 AM to 4:00 PM, every hour on the hour. If you require a weekend or different time, please contact our event planners to arrange this.